Wipro has entered right into a multi-year settlement with Odido Netherlands to ship an AI-enabled transformation of the Dutch telecommunications supplier’s IT panorama.
Underneath the phrases of the engagement, Wipro will oversee the modernisation and automation of Odido’s digital and enterprise expertise programs throughout its enterprise and client segments.
Entry deeper trade intelligence
Expertise unmatched readability with a single platform that mixes distinctive information, AI, and human experience.
The challenge is structured round a self-funded mannequin, with price financial savings from effectivity enhancements being reinvested into additional digital initiatives.
Wipro will deploy its WEGA and WINGS AI platforms from its Wipro Intelligence suite to help enhancements in service reliability, IT operations, and incident administration at Odido.
Wipro Intelligence is a collection of AI-based platforms and options designed to assist enterprises scale and function successfully in an AI-driven setting.
Odido Netherlands chief IT officer Robert Purdy stated: “At Odido, our aim is to make expertise extra human. Every thing we do is pushed by a human-centric method.
“This is applicable not solely to our community companies and product improvements, but additionally to our processes, operations, and IT infrastructure.”
As a part of the engagement, Wipro will implement a conversational AI chat system designed to offer multilingual and context-based self-service capabilities for Odido customers.
The corporate can even apply its experience-led studio mannequin, coordinated by its Designit unit, to combine design, improvement, and engineering groups.
This method goals to handle person and enterprise wants early within the course of and help the accelerated supply of digital options.
Wipro Western Europe managing director Graziella Neuvéglise stated: “Odido’s belief in Wipro displays our skill to ship strategic worth by means of clever operations, agile improvement, and a future-ready IT technique.
“This transformation is consulting-led, with our groups shaping the roadmap, optimizing processes, and aligning expertise with enterprise targets.”
Wipro stated its innovation community brings collectively companions from labs, start-ups, academia, and expertise sectors to handle complicated enterprise challenges.
In August 2025, Wipro introduced an settlement to amass the Digital Transformation Options (DTS) enterprise unit from Harman, a Samsung subsidiary.
After the closing of the acquisition, the DTS unit might be built-in into Wipro’s Engineering International Enterprise Line.
Join our day by day information round-up!
Give your enterprise an edge with our main trade insights.
